All Systems Operational

Updated a few seconds ago

Windcave Merchant Services




Operational

Hosted Payments API




Operational

Merchant Hosted API




Operational

Card Present Services




Operational

Batch Processing Services




Operational

IVR Payment Services




Operational

Payline Web Interface and Reporting




Operational

Banks and Acquirers




Operational

Account2Account




Operational

Scheduled Maintenance

Schedule

February 17, 2020 12:00 - 17:00 UTC

Components

Banks and Acquirers

Locations

Asia-Pacific

Description

NZT: 17 February 2020 at 01:00 - 06:00 Region: New Zealand Verifone have informed us they will be conducting scheduled maintenance activities. No Interruption is expected during the maintenance window.

Schedule

February 18, 2020 09:00 - 12:00 UTC

Components

Hosted Payments API, Merchant Hosted API, Card Present Services, Batch Processing Services, IVR Payment Services, Payline Web Interface and Reporting

Locations

Americas, Asia-Pacific, EMEA

Description

PST: 18 February 2020 01:00 - 04:00 EST: 18 February 2020 04:00 - 07:00 GMT: 18 February 2020 09:00 - 12:00 AEDT: 18 February 2020 20:00 - 23:00 NZDT: 18 February 2020 22:00 - 19 February 2020 01:00 Windcave is conducting scheduled infrastructure maintenance. No interruption is expected.

Schedule

February 20, 2020 09:00 - 12:00 UTC

Components

Hosted Payments API, Merchant Hosted API, Card Present Services, Batch Processing Services, IVR Payment Services, Payline Web Interface and Reporting

Locations

Americas, EMEA, Asia-Pacific

Description

PST: 20 February 2020 01:00 - 04:00 EST: 20 February 2020 04:00 - 07:00 GMT: 20 February 2020 09:00 - 12:00 AEDT: 20 February 2020 20:00 - 23:00 NZDT: 20 February 2020 22:00 - 21 February 2020 01:00 Windcave is conducting scheduled infrastructure maintenance. No interruption is expected.

History (Last 7 days)

Incident Status

Service Disruption


Components

Banks and Acquirers


Locations

EMEA




February 16, 2020 06:51 UTC
[Investigating] GMT: Sunday 16 February 2020 05:50 - Ongoing Region: UK Merchants transacting via Elavon EU are experiencing transaction failures Windcave is investigating. Updates to follow.

February 16, 2020 08:56 UTC
[Resolved] GMT: Sunday 16 February 2020 05:50 - 08:30 Elavon UK have informed Windcave that they are currently undergoing maintenance. Transactions are now processing as normal.