All Systems Operational

Updated a few seconds ago

Windcave Merchant Services




Operational

Hosted Payments API




Operational

Merchant Hosted API




Operational

Card Present Services




Operational

Batch Processing Services




Operational

IVR Payment Services




Operational

Payline Web Interface and Reporting




Operational

Account2Account




Operational

History

Unscheduled Outage - Session Initiated IVRPartial Service Disruption

Incident Status

Partial Service Disruption


Components

IVR Payment Services


Locations

Americas, Asia-Pacific, EMEA



June 22, 2026 02:04 UTC
INVESTIGATING

We are aware of issues affecting processing via Session-Initiated IVR. Windcave is currently investigating this with priority. Further updates will follow.

June 23, 2026 00:42 UTC
IDENTIFIED

The issue has been identified upstream with a third-party provider. We are working closely with them to restore service as soon as possible. Further updates will be provided when available.

June 24, 2026 00:58 UTC
RESOLVED

A fix has been deployed and confirmed to resolve issues with session initiated IVR. If you experience any further issues please raise to support@windcave.com