All Systems Operational

Updated a few seconds ago

Windcave Merchant Services




Operational

Hosted Payments API




Operational

Merchant Hosted API




Operational

Card Present Services




Operational

Batch Processing Services




Operational

IVR Payment Services




Operational

Payline Web Interface and Reporting




Operational

Account2Account




Operational

History

Unscheduled Outage - WindcaveDegraded Performance

Incident Status

Degraded Performance


Components

Windcave Merchant Services, Hosted Payments API, Merchant Hosted API, Card Present Services, Batch Processing Services, IVR Payment Services, Payline Web Interface and Reporting, Account2Account


Locations

Americas, Canada, United States, EMEA, United Kingdom, Europe, Asia-Pacific, New Zealand, Australia



August 19, 2026 01:17 UTC
INVESTIGATING

PDT: 18 Aug 18:00 - Ongoing BST: 19 Aug 02:00 - Ongoing AEST: 19 Aug 11:00 - Ongoing NZT: 19 Aug 13:00 - Ongoing Region: Americas, Europe Windcave is currently experiencing technical issues which may result in intermittent transaction declines. This is being investigated with priority. Updates to follow.

August 19, 2026 01:35 UTC
MONITORING

PDT: 18 Aug 18:00 - 18:31 BST: 19 Aug 02:00 - 02:31 AEST: 19 Aug 11:00 - 11:31 NZT: 19 Aug 13:00 - 13:31 Region: Americas, Europe Transaction processing has returned back to normal. Windcave is continuing to monitor closely.

August 19, 2026 02:25 UTC
MONITORING

PDT: 18 Aug 18:00 - 18:31 BST: 19 Aug 02:00 - 02:31 AEST: 19 Aug 11:00 - 11:31 NZT: 19 Aug 13:00 - 13:31 Region: Americas, Europe The teams have identified the root cause and restored services back online. Windcave will continue to monitor closely.

August 19, 2026 06:39 UTC
RESOLVED